Who we are
Brightfinch Limited, a company registered in England and Wales with registered company number 11672533 whose registered office is at 32 The Cambria, Regatta Quay, Ipswich. IP4 1FF collects, uses and is responsible for certain personal information about you. Please contact us using the details below if you have any questions on these terms or the service that we provide. All references to “us” or “we” throughout this statement is to Brightfinch Limited.
What information we hold about you
We collect personal information whenever you provide it to us. This personal information may include the following:
How we use your data
We use your information for the purposes of processing and responding to any enquiries you raise with us. We will also use your information for the purposes of processing any orders you make for any of our products.
We will not provide your information to third parties other than as set out below.
Who we may share your data with
We may disclose your personal data to:
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data. We store your personal data on secure servers and ensure access to your personal data is limited to authenticated and approved staff.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
Reasons we collect and use your personal information
We use your personal information under our legitimate interests to process and respond to any enquiries made by you as, without using your data in this way, it would not be possible for us to do so.
We will also use your personal information in order to process any orders, and subsequent payments, you make for our products under our legitimate interests to process your order and to perform our contractual obligations under the contract between us and you.
We will process your personal information to provide you with information about new services or information which we think you may find interesting under your consent for us to do so. If you would prefer we did not contact you in future, please use the details below to let us know.
For more information regarding cookies, including how to disable/delete them, please go to www.allaboutcookies.org.
Transfer of data out of the EEA
We may occasionally transfer data outside of the European Economic Area (EEA).
Where we do so we will ensure that appropriate safeguards are employed on the transfer of your data to protect its security and integrity. We do this by placing any such third party which we transfer your data to under a contractual obligation to employ appropriate safeguards to keep your data safe, to only process your data for the purposes which we instruct them to and to require adherence to the same data protection legislation as us.
You have the right to request access to personal data that we may process about you. If you wish to exercise this right, you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
In certain circumstances you have the right to require us to erase personal data that we may process about you. If you wish to exercise this right, you should:
If you have any concerns or questions as to the way in which we process your information please do contact us. In addition you have a right to bring a complaint with the Information Commissioner’s Office. More information on the Information Commissioner’s Office and your rights is available at www.ico.org.uk.
Retention of data
Where you make an enquiry we will keep your data for up to 2 years from the point of your last interaction with us.
Where you purchase any of our services we will retain your data for up to 7 years from the point your purchase is completed, in-line with our accounting obligations.
Changes to this policy
We may change this policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you interact with us.