About Us

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Holly is the Director at Brightfinch Limited, which she established in 2018 following a successful career in international trade and compliance. 

With twenty years experience, Holly has extensive knowledge of UK and EU customs procedures. 

Specific areas of speciality include authorised economic operator (AEO), temporary storage (ETSF), customs warehousing, excise authorisations and guarantees. Holly has been managing projects in these areas for over five years. 

Holly works with the Institute of  Export & International Trade as a Trainer and Tutor, and is an ICC Registered Trainer of Incoterms 2020.

Industry Qualifications & Certificates: 

• IOE&IT Diploma in World Customs Compliance & Regulations 
• UK Customs Academy Accredited Customs Professional 
• ICC Incoterms 2020 Trainer Certificate 
• Dangerous Goods Safety Advisor (Road)

Claire works as an International Trade Advisor at Brightfinch, and supports Holly in all areas of the business. 

With a background in the banking industry, Claire also has over ten years experience in customs consultancy and application management. Specific areas of expertise include AEO, customs warehousing, temporary storage and inward processing. 

In addition Claire oversees the training content and delivery conducted by Brightfinch, both online and on site. Training areas include importing, exporting, transit, special procedures, customs entry completion and CDS. 

Claire also completes customs reviews for clients, customs audits and MSS analysis, alongside bespoke research projects. 

Industry Qualifications & Certificates: 

• UK Customs Academy Diploma in Advanced Customs Compliance 
• ICC Incoterms 2020 Certificate

Laura has over five years experience in international trade from a background working with exporters and for the Chambers of Commerce. 

At Brightfinch Laura manages deferment and customs comprehensive guarantee applications, inward and outward processing and documentation projects. Laura also heads up origin and preference consultancy and binding origin applications due to extensive experience working in this area. 

Laura is fluent in French having completed a degree in French and Hispanic studies, and through working overseas with the British Council in Guadeloupe, Chile and France. 

Zach has a background in CDS customs declarations, sanitary and phytosanitary controls and temporary storage facility management.  

At Brightfinch, Zach is the first point of contact on our Helpdesk service and works closely with clients operating special procedures, in particular inward and outward processing and customs warehousing to ensure their declarations, supporting records and bills of discharge are in compliance with their authorisations.

Cory is a Geography graduate and has joined as a Trainee International Trade Administrator. 

Cory assists clients with CDS and compliance related queries, excise warehouse reporting and is supporting the team in all areas of the business in addition to studying for a customs and freight forwarding qualification.

Sue’s role is to keep the cogs of Brightfinch moving by supporting the team in all areas of business support from finance to HR.

Sue  has a background in business administration and management, having previously worked in the Transport & Shipping industry, before moving onto Recruitment for 10 years.  Later moving on to work for a Customs Compliance Consultancy, where she originally first met Holly.